Advanced Staff Training
Each member of our team has completed additional awareness and prevention programs to enhance their knowledge and preparedness.
Covid-19 Safety Protocol
Keeping You
and Your Family Safe
We want to express our fervent hope that all of our patients and their loved ones remain safe and healthy during this confusing and stressful time. The recent events and concerns surrounding COVID-19 have prompted dentists around the country to change the way they maintain a healthy, sterile environment, and My Ellicott City Dentist is no different in that regard.
As always, safety remains of the upmost importance in everything we do. As we continue to provide the vital dental work that your family needs, we remain open for business but have made some changes to our hours of operation. Get in touch with our dental office at (410) 480-2000; our staff can explain the situation to you and walk you through some of the changes made to the scheduling process.
Our dental office has adopted a number of screening and infection control policies recommended by the CDC in order to provide patients with peace of mind regarding their safety. For example, we ask patients that are not feeling well or are experiencing potential COVID-19 symptoms not to come to our dental office. If you have recently returned from the West Coast or another high-risk area, it is highly recommended that you quarantine yourself and reschedule any appointments you might have over the next two weeks. We also take the following steps:
- You’ll be given a short health screening questionnaire once you arrive; this lets us protect our other patients as well as our staff.
- We now clean door handles, countertops, pens, phones, keyboards, and other frequently touched surfaces much more often and as thoroughly as possible.
- We are continuing to maintain our infection control and cleanliness protocols, which already included all of the measures that the CDC has recommended in relation to COVID-19.
- We have made sure that our dental office is well-stocked in the event of a sudden supply shortage.
Under the present circumstances, it is extremely important to follow your appointment times as closely as possible. Our clinical time is becoming increasingly limited, and we need to allocate it carefully to give all of our patients the attention they deserve. A last-minute cancellation could make it more difficult for us to maintain our schedule, so if you must reschedule, we request you give us advanced notice as early as possible by calling (410) 480-2000.
Thank You,
Drs Andrew Aziz, Cyrus Allafi and Sara Saba
Steps We Are Taking to Keep You Safe
Safety Champion
Each day, one person will be designated to guide our Commitment to Safety. This includes greeting patients, answering questions, ensuring social distancing, and overall monitoring.
Daily Health Checks of Our Team
No contact temperature checks and a quick set of questions will ensure our team is ready, willing and able to provide safe dental care – every day.
No Handshakes or Hugs
We truly do love our patients. However, we will save our hearty welcomes and goodbyes for a later date when things are "back to normal".
Virtual Waiting Room
Now, you can check-in from your car. As a result, you are able to minimize contact with others, bypass the reception area, and go directly to your treatment room.
Sequenced Patient Scheduling
Plain and simple, we are not seeing as many patients. We are allocating more time between visits for coming, going and cleaning.
Pre-Screening of Every Patient
A quick health questionnaire and consent form along with a no-touch temperature check will be completed when you arrive at our office.
Expanded Patient Appointments
In an effort to save you time and multiple exposures, we are offering extended appointments. This allows us to do more dentistry in a single visit.
Family Friendly Scheduling
We are now able to see up to 6 family members during the same visit. It is almost like your own, private dental experience.
At-Risk Patient Hours
Relax. We have hours dedicated exclusively to our mature and medically-concerned patients. Let us add peace-of-mind to your next visit.
Cleaning After Every Appointment
We are super clean as we thoroughly wipe, sanitize, and disinfect all instruments, equipment and surfaces in each operatory after every patient.
Deep Cleaning Every Evening
Along with cleaning and sanitizing during the day, we take things to another level at night with a thorough top-to-bottom scrub down.
CDC-Approved Instrument Sterilization
This is standard procedure at all times, and nothing has changed. Anything that goes near your mouth is heat and pressure cleaned between every use.
N95 & ASTM Level 3 Masks
The beautiful smiles of our clinical team – dentists, hygienists, and assistants – will be protected behind double-masking at all times.
Front Desk Masks
Even our friendly administrative team will be wearing ASTM Level 3 masks. Don’t worry. They are smiling behind those masks!
Face Shields
Two masks are not enough. Our clinical team will also protect you and themselves through the use of FDA Approved PET face shields.
Disposable, Protective Coats & Hats
When appropriate, our team will utilize another layer of protection to minimize the spread or absorption of airborne particles.
Advanced Chairside Suction
Whenever possible, we will activate high speed evacuation to minimize aerosol contamination and improve air quality.
Negative Pressure Rooms
Normally found in high-tech laboratories and medical centers, these rooms provide the highest levels of self-containment and climate control.
HEPA Air Filtration
Our air has never been cleaner. We have added HEPA-grade filters to our HVAC system along with stand-alone air cleaners in each operatory.
No Magazines or Activities
This may make our reception area a little less exciting, but it makes it much safer as well.
Installed Clear Barriers
Hard plastic guards have been placed strategically throughout the practice – and are cleaned regularly – to help block the movement of airborne particles.